•What is this about?
–This workshop focuses on a 6 step process to ensure you and your associates meet expectations. Associates want to know how they are doing. They deserve to know the “score” so they can adapt their behavior to meet their goals.
•How will this be conducted?
–Learning, discussion, and role playing using a 6 step process pertaining to individual performance as well as actual problems occurring in your particular location.
•What is the payoff?
–Improved leadership skills
–Greater associate involvement and participation